Mounting market pressure from competitors due to global convergence has resulted in service providers requiring solutions that allow for faster delivery of modern multi-media services whilst simultaneously providing heightened customer attention. Convergence has also meant a proactive strategy in responding to market needs and an emphasis placed on the service itself, requirements which have increasingly validated the idea of outsourcing networks. This is exactly where managed service providers (MSPs) come in.
A managed service provider is an external company that manages the network operations of a customer via the internet, straddling the support and project-based services within a company. MSPs work from outside the client's internal networks, and orientate themselves around integrating and certifying the online security of software and content. MSPs are not necessarily synonymous with Management Service Providers, since the former offers a wider spread of it managed services, whilst the latter revolves mostly around monitoring servers, routers, firewalls and other software. A typical MSP's services are more advanced and customized, including remote networking, patch management, technical support and remote data back-up. Essentially, MSPs are outsourcing vehicles for organizations, especially internet service providers, that don't wish to allocate resources towards the maintenance and enhancement of their computer networks.
Managed service providers proffer three general strategic models, namely strategic outsourcing, selective network out-tasking and managed and hosted applications. The first relates to an exhaustive network transformation and migration into new technologies that supports all stages of the life-cycle of an organization's network. Here a managed service provider will provide expert consultation, planning, design, installation, maintenance and maturation strategies. The second model targets specific management functions that the MSP can streamline, in response to the client's requirements. The third refers to the hosting or management of applications stemming from the outsourced company's data infrastructure or the clients, which are primarily desirable as new sources of revenue. An MSP enables these applications to enter the markets quickly once having minimized initial investment, analyzed and discriminated application viabilities and mitigated the risks.
A managed service provider is an external company that manages the network operations of a customer via the internet, straddling the support and project-based services within a company. MSPs work from outside the client's internal networks, and orientate themselves around integrating and certifying the online security of software and content. MSPs are not necessarily synonymous with Management Service Providers, since the former offers a wider spread of it managed services, whilst the latter revolves mostly around monitoring servers, routers, firewalls and other software. A typical MSP's services are more advanced and customized, including remote networking, patch management, technical support and remote data back-up. Essentially, MSPs are outsourcing vehicles for organizations, especially internet service providers, that don't wish to allocate resources towards the maintenance and enhancement of their computer networks.
Managed service providers proffer three general strategic models, namely strategic outsourcing, selective network out-tasking and managed and hosted applications. The first relates to an exhaustive network transformation and migration into new technologies that supports all stages of the life-cycle of an organization's network. Here a managed service provider will provide expert consultation, planning, design, installation, maintenance and maturation strategies. The second model targets specific management functions that the MSP can streamline, in response to the client's requirements. The third refers to the hosting or management of applications stemming from the outsourced company's data infrastructure or the clients, which are primarily desirable as new sources of revenue. An MSP enables these applications to enter the markets quickly once having minimized initial investment, analyzed and discriminated application viabilities and mitigated the risks.
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